Policies & Procedures

Why policies and procedures?

Consistency, transparency, accountability and quality management.

All organisations should have policies and procedures that guide how decisions are made and how there work is done. Well written policies and procedures increase organisational accountability and transparency, they are fundamental to
quality assurance and quality improvement programs.

Policies and procedures guide the decisions and determining how people who interact with the organisation are treated. Policies and procedures are subject to regular organisational review and and set out the accountability processes.

Mayday Homecare has a complete set of written policies and procedures available to anyone in all of our offices, before deciding on which care agency your going to use ensure that their policies and procedures are documented, if verbally transmitted it can lead to unacceptably different approaches which make the organisation inconsistent and inefficient.

Click Here for our Business Continuity Policy
Click here for our Environment & Sustainability Policy
Click Here for our Equality & Diversity Policy
Click Here for our First Aid & Welfare Policy
Click Here for our Health & Safety Policy
Click Here for our Social Responsibility Policy
Click Here for our Whistleblowing Policy

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    Frequently Asked Questions

    Why choose Mayday Homecare?

    Domiciliary (or homecare) is now the preferred choice, there is nothing quite like the comfort of your own familiar surroundings and many now choose to stay in the privacy of their own home for as long as possible while receiving care.

    How often can I have help at home?

    We can accommodate a wide variety of requirements, from the occasional hour (or part of), up to 24 hours a day, seven days a week, 365 days a year. We are here to provide support based on your specific wishes.

    We support your independent care

    We provide a bespoke service designed to enable you to remain as independent as possible, we offer different levels of support, as you need it, when you need it.

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