Staff Selection & Training

All new recruits complete an organisational application form, attend interviews, where past and current work history, experiences and qualifications are discussed, provide reference information for previous and current employers, which are checked out and confirmed by the organisation along with DBS and POVA checks and also mandatory training sessions before the commencement of work. We will not employ or use any person who is barred from or whose previous records indicate they prevent a risk to someone.

All care staff receive training in all aspects of social care:

  • Induction to homecare and its various forms
  • Moving and handling
  • Medication administration
  • Safe-guarding
  • First aid awareness
  • Health and safety
  • Risk assessment
  • Food hygiene
  • Effective hand hygiene
  • Continence care
  • Infection control
  • Dementia care
  • Challenging behaviour
  • End of life
  • Dignity in care
  • Equality and diversity
  • Reablement
  • NVQ’s 1-4

And many others.

These courses are updated and ongoing throughout the year to enable all care workers to remain knowledgeable and proficient in the care they give to the service user. Care staff tell us they enjoy these courses and they feel they really benefit from them, care staff are also encouraged to suggest other forms of training programmes that they feel, would be beneficial to themselves, the service user and the organisation. These will be considered by the organisation and if appropriate, implemented in to our training programmes.

Managers have many years experience in the care sector in both ‘hands on’ home care and organisational operations. They have completed or are working towards their Registered Managers Award Level 4 and also attend the same courses as their co-workers and also keep themselves updated periodically throughout the year. This enables them to lead from the front and help, support and guide their care staff in their role as a carer.

We believe that the training of staff and the support and encouragement we give them, is one of the most important tools in ensuring we have the right calibre of staff for the service users we provide a service too. We also believe that staff team meetings, appraisals, supervisions, and direct observations are the key to maintaining a high level calibre and satisfied workforce. Each member of staff attend and receive these monitoring checks periodically throughout the year, we feel that they help us to establish whether there are areas of concerns to address around staffing, and their levels of competency and how best to support and direct a carer in maintaining and achieving an acceptable level of competency to enable them to continue to reach their potential as a care worker.

We have an excellent record of staff retention. We offer good rates of pay, well above minimum wage and pay on a weekly basis, we also pay an enhancement for obtaining an NVQ qualification for the care sector. We schedule staff rota’s so they are working within a tight zone area, reducing travel and petrol costs (proven factors for staff retention) and allocate a senior to a small amount of carers, hence a more personal approach with that group of carers. This enables care staff to build up a rapport with the service users they are caring for, meeting and promoting continuity of care for both care staff and service users.

The health and safety of the Care staff is a priority for us, we therefore support them throughout their duty, in and out of office hours. We do this via a 24 hour mobile service and ECM monitoring throughout their shift. Alerts are also set via the ECM system and we can track a member of staffs whereabouts throughout their time on duty. Managers and seniors are available 24 hours a day for help, support and guidance ensuring that care staff carry out their duties appropriately and efficiently.

As part of the development and growth of the organisation we will look to increase in the number of managers, seniors and care staff we employ and to continue with our ongoing training programmes and supervision practices, so we continue to meet the requirements as set out in the framework and by our regulatory bodies.

OPENING HOURS

Week Days 9am – 5pm

   01204 399 195

REQUEST A CALL BACK

Request a call back

    Frequently Asked Questions

    Why choose Mayday Homecare?

    Domiciliary (or homecare) is now the preferred choice, there is nothing quite like the comfort of your own familiar surroundings and many now choose to stay in the privacy of their own home for as long as possible while receiving care.

    How often can I have help at home?

    We can accommodate a wide variety of requirements, from the occasional hour (or part of), up to 24 hours a day, seven days a week, 365 days a year. We are here to provide support based on your specific wishes.

    We support your independent care

    We provide a bespoke service designed to enable you to remain as independent as possible, we offer different levels of support, as you need it, when you need it.

    Client Feedback

    Testimonials